Bussakorn Muay Thai ships Domestic UK orders via Royal Mail. Carriers may change at any time. Please note, shipping costs do vary and are based on the overall weight of your order.

All outgoing Domestic UK packages are shipped from London, United Kingdom. Due to COVID-19, we ask that you allow additional time for packages to arrive.

Orders over £80 ship for FREE in the UK.

Processing and Handling Notice: Please allow 2-7 business days for fulfillment in addition to your selected shipping method. Items in your order may ship separately to speed up processing. You will receive tracking information for each part of your order. Please take this into consideration when selecting your shipping method.

We cannot guarantee delivery by a specific date as delays may occur that are out of our control. For holiday orders, please order early to allow time for processing and standard shipping.

Bussakorn Muay Thai ships outgoing international packages via Royal Mail International Track and Signed

Orders shipped via Royal Mail International Track and Signed are priced starting from £7.

Orders shipped via Royal Mail International Track and Signed are charged based on weight and value of goods, rate will vary.

Please note, carriers can change at any time. All international shipments may be subject to additional duties, taxes and other customs fees based on the destination country's taxes. Unfortunately, Bussakorn Muay Thai has no control over this and are not responsible for these additional fees.

Receiving countries may not have all shipping options available. All available shipping options will be presented to you when selecting shipping at your time of purchase. If an option is not available to you when making your selection we are unable to manually add it. We ask that you please choose the available options.

Processing and Handling Notice: Please allow 2-7 business days in addition to your selected shipping method. Items in your order may ship separately to speed up processing. You will receive tracking information for each part of your order.

Items in your order may ship separately to speed up processing and you may receive multiple tracking numbers. Please allow up to 2 business days from dispatch for your tracking number to update. Due to COVID-19 some tracking numbers may take up to 7 days for tracking to update.

We cannot guarantee delivery by a certain date. For special holiday orders, we recommend that you order early to allow time for processing and shipping into consideration when selecting your shipping method.

We cannot guarantee delivery by a specific date as delays may occur that are out of our control.

General Product Availability: Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.

Pre-Ordered Items: You may order a Pre-Order item to reserve your favourite item, but it will not be shipped to you until it is in stock. The expected ship date will be listed on the product page. In rare instances, Pre-Ordered items may be subject to change due to delays. We try our hardest to notify all customers via email or social media with any date changes.

We want to get you your order ASAP and are doing all that we can! However, due to COVID-19, order processing delays may occur and we cannot guarantee delivery by a certain date.

If your tracking is active (showing as in transit, delayed, etc.) and you would like more information on the progress of your order, we recommend that you contact the carrier directly. Carrier information can be found on your tracking email. You can reach out to us via email at bussakornmuaythai@gmail.com if you are having trouble locating the carrier.

For international tracking inquiries you can contact Royal Mail directly OR by using the chat function in the lower right hand corner of your tracking page. You can also reach out to us via email at bussakornmuaythai@gmail.com

Returned to Sender: In some cases, an order may be returned to us for the following reasons: Address was entered/formatted incorrectly at checkout. Order was not collected in time. Additional duties, taxes and other customs fees were left unpaid You will receive a refund for the items within your order once they are received back at our warehouse. Please note that we are unable to reship your order and cannot refund the original shipping charges with the exception of the order being returned to us due to an error on our part.

Cancellations: Please contact us ASAP if you would like to cancel your order. If your order has not been processed, we will attempt to stop the shipment. We cannot guarantee a cancellation after orders are placed. You can return your order to us after you have received it, provided it is eligible for a return and not a final sale item. Credit card companies may take up to 5 business days to return the payment back into your account. We ask that you check with your payment provider.

Order Changes/Updates: We are unable to change the items in an order, remove items, or add additional items to an order once your order has been placed. Please contact us ASAP so we can attempt to cancel your order. If the order has not left us yet, we will attempt to stop the shipment. If successful, we ask that you place a new order with the changes you wish to make.

Please note, we cannot guarantee a cancellation after orders are placed. You can return your order to us after you have received it, provided it is eligible for a return and not a final sale item.

We want to get you your order ASAP and are doing all that we can! However, due to COVID-19, order processing delays may occur and we cannot guarantee delivery by a certain date. Current average response time is 1 to 3 business days for a response to your inquiry. We are available Monday to Friday, 10am-5pm (GMT).

So we can better assist you, please include your order number followed with your request.

Examples:

Order #123456 - Address Change

Order #123456 - Cancel Order

Please contact us at bussakornmuaythai@gmail.com for any issues.